ticket sales

Before you can purchase tickets online, we kindly ask you to create a personal account first. If you need assistance with this, feel free to send an email to tickets@dedoelen.nl. 

You can pay for your tickets using iDEAL, credit card, Podiumcadeaukaart, Doelen gift card, or a voucher from de Doelen (not from the Rotterdam Philharmonic Orchestra). During checkout, you can select one of these payment methods from the menu. 

If you have some credit on your voucher or gift card, please apply it first. The amount will then be deducted from your order and you can pay remaining amount with iDEAL or credit card.

For almost all events service fees are added to the ticket sales. These service fees cover the costs incurred by de Doelen to facilitate the payment, creation, and dispatch of concert tickets and/or e-tickets. The costs are calculated per transaction.

Order fees: €3.75 per order
Tickets sent by post: €2.50 per shipment

There are regulations enforced by the Authority for Consumers & Markets regarding the imposition of service fees.

the regulations

In addition to the gift card from the Doelen, we also accept the Podiumcadeaukaart and the Theater en Concertbon (the previous print version of the Podiumcadeaukaart).

You can use both the gift card from the Doelen and the Podiumcadeaukaart to pay online.. Please note: the Podiumcadeaukaart has a PIN code located under the gray sticker. You can scratch it off to reveal the PIN code.

If the concert is sold out, you can sign up for the waiting list on the website. We will keep the registrations in order of receipt. If tickets become available again, we will send you an email allowing you to confirm whether you still want to purchase the tickets.

If you have lost your tickets or cannot find the email, please go to the ticket counter and request a copy or to receive the tickets again digitally. Make sure your name and address details match those of the original order.

Purchase your tickets only through official sales channels. Tickets bought through other, unofficial providers are often overpriced and not always valid.

Click here for more information on safe purchasing.

safe purchasing

You can log in in two ways: with your username and password, or you can have a code sent to your email address. It's important to wait a moment after entering your password or the code. If you do not have an account yet, you can create one.

create account 

We ask for your details so we can keep you informed about important updates and assist you with any questions regarding your tickets. For example, if you haven't received them yet or if you want to make any changes to your order.

Are you already logged in? Easily update your information in your account form on the website.

modify your details

If you have purchased tickets for a concert but unexpectedly cannot attend or have fallen ill, no worries! You can usually exchange the tickets for another concert or receive a voucher.

If you choose 4 or more individual concerts from our program, you'll receive a 25% discount on your order. This offer is valid for all concerts with series discount.
Please note: if you order individual tickets later, you have to book at least 4 different concerts to be eligeble for the 25% discount.

This offer does not apply to existing discounts, such as the CJP or youth rate.

concerts with 25% discount

If you're 30 years old or younger, or if you have a CJP pass, you can attend most concerts for just €10. Don't forget to bring your CJP pass or ID with you. They may ask you to show it at the entrance.

To purchase a ticket with the discount, you must meet one of the following criteria:

• 30 years old or younger
• CJP pass holder
• CJP Teacher's pass

concerts for a tenner

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We Are Public

If you have received a special code to get a discount when ordering a concert ticket, enter it during the ordering process in the designated field at the top left of the screen. If the code is valid, you will see the discount price appear automatically.